ChatQURE Disclaimer

Effective Date: January 29, 2026

Forge Aura Technologies Private Limited ("ChatQURE", "we", "us", or "our") provides this disclaimer to inform users about the limitations and scope of our healthcare consultation services.

By using ChatQURE, you acknowledge that you have read, understood, and agree to the terms of this Disclaimer. If you do not agree, please do not use the Platform.

1. Medical Consultation Services

ChatQURE provides online healthcare consultation services through chat, audio, and video calls. Our platform connects users with licensed and registered healthcare professionals.

Important: ChatQURE is not a substitute for in-person medical care, especially in emergency situations. The Platform does not provide medicine delivery, laboratory testing, or offline appointments at this time.

2. Not for Medical Emergencies

DO NOT use ChatQURE for medical emergencies.

In case of a medical emergency, life-threatening condition, or any situation requiring immediate medical attention, please:

  • Call your local emergency services immediately
  • Visit the nearest emergency room or hospital
  • Contact your local emergency helpline

ChatQURE consultations are designed for non-emergency medical advice and general health inquiries only.

3. Professional Qualifications

While we strive to ensure that all healthcare professionals on our platform are licensed and qualified, ChatQURE does not guarantee the accuracy, completeness, or suitability of any medical advice, diagnosis, or treatment provided through the Platform.

Healthcare professionals on ChatQURE are independent practitioners, and ChatQURE is not responsible for their professional opinions, diagnoses, or treatment recommendations.

4. No Doctor-Patient Relationship

The use of ChatQURE does not establish a formal doctor-patient relationship in the traditional sense. Consultations are provided on a per-session basis, and healthcare professionals may not have access to your complete medical history or records.

5. Limitations of Online Consultations

Online consultations have inherent limitations, including but not limited to:

  • Inability to perform physical examinations or diagnostic tests
  • Potential for technical issues affecting call quality
  • Limited ability to assess certain conditions that require in-person evaluation
  • Dependence on accurate information provided by the user

6. User Responsibility

You are responsible for:

  • Providing accurate and complete information about your health condition
  • Following the advice and prescriptions provided by healthcare professionals
  • Seeking in-person medical care when recommended or required
  • Informing healthcare professionals about all medications, allergies, and medical history

7. No Warranty or Guarantee

ChatQURE provides the Platform and services "as is" without warranties of any kind, either express or implied. We do not warrant that:

  • The Platform will be available at all times or free from errors
  • Consultations will result in accurate diagnoses or effective treatments
  • The Platform will meet your specific medical needs or requirements

8. Limitation of Liability

To the maximum extent permitted by law, ChatQURE, Forge Aura Technologies Private Limited, and its affiliates shall not be liable for:

  • Any direct, indirect, incidental, special, or consequential damages
  • Medical outcomes, treatment results, or health consequences arising from consultations
  • Loss of data, profits, or business opportunities
  • Technical failures, interruptions, or security breaches

9. Third-Party Services

ChatQURE may integrate with third-party services for payment processing, technical support, or other functionalities. We are not responsible for the availability, accuracy, or practices of such third-party services.

10. Changes to Services

ChatQURE reserves the right to modify, suspend, or discontinue any part of the Platform or services at any time without prior notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of services.

11. Jurisdiction and Governing Law

This Disclaimer is governed by the laws of India. Any disputes arising from or relating to the use of ChatQURE shall be subject to the exclusive jurisdiction of the courts in India.

12. Contact Information

If you have questions or concerns about this Disclaimer, please contact us:

Email: support@chatqure.com

Company: Forge Aura Technologies Private Limited

Instant medical consultations. Pay per minute and control your health.